Reference

What You Agree To When You Use predictstreet

These Terms & Conditions set out the rules that apply to your account, your deposits via PayPal, Venmo, or Play+, and every wager you place where state law permits.

Eligibility by state lawAccount & identity rulesPayPal, Venmo, Play+ coveredYour rights & our obligationsHow to raise a dispute
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predictstreet What You Agree To When You Use predictstreet
DATA & SECURITY

How We Handle Your Account Data Under These Terms

Your account data is stored with encryption, and we do not sell your personal information to third parties. These terms govern how long we retain your transaction records, identity documents, and session data — typically for the period required by the applicable state regulations. Cookies are used to keep your session active and to recognize your device; you can manage cookie preferences in your browser settings. If you want to request a copy of your stored data or ask us to delete records we no longer need to retain, contact support through the channels above.

Data Retention

We keep transaction records and identity documents for the period required under applicable state rules. When retention is no longer required, records are deleted per our internal data schedule.

Cookie Use

Session cookies keep you logged in and link your PayPal or Venmo session to your account wallet. Adjust cookie permissions any time in your browser or mobile app settings.

Account Security

Your account requires a strong password and email verification at login. We recommend enabling two-factor authentication in account settings — it's a one-time setup that covers every session.

Data Requests

You have the right to request a copy of your stored personal data or ask us to correct inaccurate records. Submit the request through live chat or the support email address.

TERMS CONTACT

Reach Us About These Terms

If something in these Terms & Conditions isn't clear — or you want to dispute a decision made under them — our support team can walk you through it. Reach us through live chat, email, or the in-account help center. Players in Philadelphia and Chicago have used all three channels to resolve account-rule questions without needing to escalate.

Team online

Live Chat

Start a chat session from any page in your account dashboard. A support agent can pull up your account and walk through any clause or account decision in real time.

Email Support

Send a detailed message to our support address and we'll respond with a written explanation you can keep on file. Useful for disputes or formal term-clarification requests.

In-Account Help Center

The help center inside your account lists common terms questions with plain-language answers. Check there first — many account-rule queries are answered without waiting.

Common Questions About Our Terms & Conditions

These are the questions we hear most often about how our terms work, what they cover, and what your options are if something goes wrong. Each answer reflects how these terms operate in practice.

Access depends on your state's laws. These terms apply to all eligible accounts, but you can only open and fund an account if online gaming is permitted where you're located.

We'll notify you by email or an in-account notice before changes take effect. Continued use of your account after that notice counts as acceptance of the updated terms.

Yes. You can request account closure at any time through account settings or by contacting support via live chat. Any remaining balance will be returned via your verified withdrawal method.

Deposits and withdrawals via PayPal and Venmo are subject to both our account terms and each provider's own payment rules. We verify the method matches your account before processing a withdrawal.

Contact support through live chat or email with your transaction ID. We'll review the record, respond in writing, and — if an error occurred — correct the account balance accordingly.

Submit a data-access request through live chat or the support email address. We'll compile your stored records and send them to your verified email within the timeframe state rules require.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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